You can email us at info@pelyse.com anytime during our open hours. We guarantee a response within 24 hours. Our hours of operation are Monday-Friday from 7am CST – 7pm CST, and weekends from 12pm CST – 4PM CST

All orders placed by 5pm CST will be fulfilled and shipped out the following business day. Orders placed after 5pm CST, will be ready to be shipped out in two business days. (ie. Taylor placed an order at 7:22pm CST on Wednesday. Her order will be shipped out by Friday.)

Please visit our policies page.

All orders are shipped out USPS Priority Mail.Domestic deliveries are said to arrive in 1-3 business days depending on where it's going. Due to COVID-19 delays, we cannot guarantee anything once it has been dropped off and scanned by USPS.

If you need an item rushed shipped, please contact us at info@pelyse.com and we can try to accommodate your request.

We are located deep in the heart of Cypress,Texas. About 30 miles north of Houston.